Welcome to giannajigsaw.com! We want you to be completely satisfied with your DIY Crafting purchase. If for any reason you are not happy with your order, we offer a straightforward Return and Refund Policy to ensure your peace of mind.
Returns:
- Returns must be requested within 30 days of receiving your order by emailing [email protected].
- Returned items must be in their original packaging, unused, and in the same condition as received.
- Customers are responsible for return shipping costs unless otherwise agreed upon with our customer service team.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refunds:
- If your return is approved, we will initiate a refund to your original method of payment.
- Please allow up to 10 business days for the refund to appear in your account, depending on your payment providers processing time.
Exchanges:
- We currently do not offer exchanges. If you need a different item, simply return the unwanted item and place a new order for the item you want.
Contact Us:
If you have any questions or concerns about our Return and Refund Policy, please contact us at [email protected]. Our dedicated customer service team is here to assist you with any inquiries you may have.
Shipping:
- We ship worldwide, and all orders are processed and shipped within 1-3 business days.
- For international orders, please note that shipping times may vary depending on the destination and customs clearance processes.
Thank you for choosing giannajigsaw.com for your DIY Crafting needs. We appreciate your business and look forward to serving you again!